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  • What are the advantages of a Puretec drinking water system?

    Puretec drinking water systems have been designed for the worldwide market from extensive research and customer’s feedback. We believe uncompromised quality and consistency along with leading innovation and technology is of upmost importance with water filtration – that is how we have ensured Puretec water is consistent and exact.

  • How to reset the LED reminder light and change the battery on Puretec taps

  • Why choose Puretec water filter cartridges?

    Puretec’s longer filter life technology ensures maximum contaminant capacity and increased cartridge life. The wide selection of cartridges available means you can be sure there will be a cartridge to suit your exact needs.

  • What sets apart Puretec Tripla Tapware from the other taps?

    The Puretec Tripla 3-in-1 Tapware ranges integrate rainwater and/or filtered water outlet. Tripla's sleek contemporary designs eliminate the need for an extra tap on the sink for rainwater or filtered water by incorporating a secondary outlet within the mixer itself. The Puretec Tripla tapware range is manufactured to stringent standards and is of the first quality – that’s why we back it up with our ‘6 year warranty’.

  • What are the benefits of the Puretec Whole House Systems?

    These systems provide you with peace-of-mind throughout the house, reducing taste, odour, chemicals and sediment at every tap. Enjoy purified water at every outlet in the house, including the kitchen at a fraction of the cost of bottled water prices.

  • What are the benefits of having an Ecotrol system for my Rain water?

     

    The Puretec Ecotrol systems are specifically designed to provide solutions for your rainwater. Protect you and your family from the many waterborne diseases commonly found in untreated rain water supplies. The Puretec Ecotrol systems come with a 3 year warranty, and have been extensively tested with varying water qualities on household pressure systems. They provide maximum filtration with minimum pressure drop - maintaining a very high flow rate even in low pressure systems.

  • Why choose a Puretec Fridge Filter?

     

    Puretec’s fridge filters incorporate advanced filtration technology providing superior drinking water compared to the original filters. They contain a compressed carbon block which provides tremendous capacity to remove and/or reduce impurities and sediment that may be present in your drinking water. The Fridge replacement cartridges are just some of the wide range of compatible cartridges that Puretec manufacture – Call now: 0800 130 140

  • Can we buy off Puretec directly?

    The range of Puretec solutions is available through leading plumbing, hardware and irrigation stores. Refer to our Find a dealer for a distributor near you.

  • Should my Puretec be plumbed on the suction line or the delivery line of the house supply pressure pump?

    Filters are best plumbed on the pressure side (delivery/ outlet) of the pump. The filters once blocked can starve the pump – it is best to check with your particular pump model as to its requirements.

  • Can Puretec arrange filter servicing?

    The systems are designed for easy, do-it-yourself cartridge change outs, however a local plumber/maintenance person could be used; the replacement cartridges are available from leading plumbing, hardware and irrigation stores.

  • When do I need to change my Puretec filter?

    Please check your Puretec user guide, however as a general rule for standard cartridges it is every 6-12 months, with RO membranes it is every 1-3 years.

  • How can I upgrade my fridge filter to a Puretec one?

  • Can I upgrade my current system to a Puretec?

    Yes, this can be done quickly and easily, feel free to call us to select a retro-fit filter kit.

  • Are Puretec filters compatible with other brands?

    Yes, this can be done quickly and easily, feel free to call us to select a retro-fit filter kit.

  • Does it matter which way a Puretec Ultraviolet System is installed?

    All systems can be installed vertically or horizontally except the ‘Plus’ models which must be installed horizontally.

FAQs

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Contact Puretec Support

 

Please find the closest Puretec water filter dealer by clicking the ‘find a dealer’ button below.

About Puretec Ltd

Puretec is a premium manufacturer of water filtration products. Puretec is dedicated to manufacturing a wide range of leading edge water filtration products and to provide unrivaled backup. All Puretec products come with class leading warranties, are of impeccable quality and are true to our tag line “Perfecting Water”.